I was talking with a COO of a computer consulting company this week and he stated that he will never buy Brand X again. It seems that because he didn't get the extended warranty for his computer that his now broke computers, two of them, do NOT have spare parts for them and he couldn't buy the parts on eBay. It seems that the manufacturing company will only purchase spare parts for those that have extended warranties!
The interesting part is that the computer is less than two years old and the COO is now purchasing new parts to build his own computers because he said "I'd rather spend a little more and have them last 4 years or so that break just after a year and the warranty expires.
That's good advice coming from someone who's in the trenches.
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